Director, Franchise Operations

Position Overview:

Lead the Franchise in collaboration with the bottling partner, harnessing network expertise to successfully drive and deliver business value to the system. Co-ordinate all Franchise Operations, integrated Commercial and Marketing activities across Angola to achieve value, volume and share objectives through supporting the execution of the Annual Business Plan and Long-Range Plan (ABP and LRP). Leverage functional support and expertise to address opportunities or issues quickly – Commercial, RGM, Marketing, Finance, Legal, PAC, Technical, Supply Chain, or HR.

What You will Do:

Strategy and Business Performance:

• Develop and implement 3 year BP and annual BP for assigned geography aligning bottler around key investment commitments.
• Approve and ensure execution of annual BBP(s) – manage opportunities and issues arising with Bottler Leadership Team.
• Approve and ensure execution of annual Customer Business Plans.

Finance:

• Manage P&L for the Region ensuring delivery of the Profit, Volume and Share numbers.
• Ensure adherence to Local Chart of Authority, financial governance standards and management of Opex locally.
• Effectively adjust and correct during the annual cycle to ensure delivery of profit number.

Market Execution and Commercial Excellence:

• Identify commercial and market development improvement initiatives to drive incremental volume, profit or share.
• Ensure the Region or territory OBPPC is optimized leveraging Conjoint analysis and the Category & Subject Matter experts.
• Drive the iRED agenda with the bottling partner(s)ensuring it is embedded into organizational culture.
• Actively pursue opportunities to improve our Route to Market, leveraging best practices.
• Ensure application of consumer programs designed to enhance consumer brand equity.
• Drive horizontal expansion through outlet creation incentive programmes.

Manage Capacity to Produce and Distribute:

• Lead the conversations with our bottling partners to agree investment levels to meet demand.
• Plan three years ahead for investment in Capacity, Glass and Coolers.
• Lead the Quality agenda at the plants ensuring we meet our Package and Product quality metrics.
• Monitor capacity performance to anticipate opportunities or challenges in the Supply Chain.

Franchise Leadership:

• Build value based and strategic “win-win” relationships with System partners at Bottler leadership team and regional levels.
• Lead strategic System capability planning to ensure we have the Processes, Organisation, Technology, Culture and People to deliver three year commitments.

People Leadership:

• Motivate and lead the Region Team and any dotted line functional support to deliver the Long Range and Annual Business Plan.
• Build System and team capability to ensure our team continues to lead the market and build the careers of our Associates.
• Effectively manage all people processes to a high quality, on time and on budget – training, performance management, organizational changes etc.

External Stakeholders and Sustainability:

• Represent the Company to all external stakeholders and all KO events.
• Manage the profile and reputation of the company and lobby Governments with the support of PAC.
• Lead the Workplace Rights and Human Rights agenda with bottling partner(s).
• Assist fully in the execution of community programs designed to enhance KO reputation within the community.

Role Requirement:

• Bachelor’s Degree
• Minimum 8-10 years’ experience with at least 3 years in Operations
• Functional experience would be an advantage.
• Consumer Goods experience is an added advantage
• Bottler experiences an added advantage
• Fluency in Portuguese is desired

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Tagged as: Coca-Cola Services Angola